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Information Gathering

  1. Lotus Rescue collects information from the users in a number of ways, for example when the user:

    • Makes a donation

    • Signs up for a campaign

    • Signs up to stay updated

  2. While forwarding a donation for Lotus Rescue the well-wishers have to submit some personal information as it would help us ensuring genuine contributions.

  3. Some of the information is collected by Instamojo – a 3rd party payment gateway. To understand how they store your data, please review their terms and conditions.


Use of Personal Information

  1. General browsing of Lotus Rescue website is anonymous and it does not register the user's personal information.

  2. Lotus Rescue keeps the user information strictly confidential and this information is secured safely. All relevant information collected through Lotus Rescue website is handled and used by internal and authorized officials only.

  3. Lotus Rescue uses the information given to it in the following ways:

    • To keep an accurate record of all the donations received

    • To update users about its happenings and developments through bulletins and newsletters, with an option to unsubscribe from the same

    • To make sure the user is receiving the most appropriate and relevant information

    • To find out more about the people who are visiting the Lotus Rescue website, donating, or joining its campaigns


Privacy of e-mail lists

Individuals who join Lotus Rescue’s mailing lists via its website or through its campaigning engagements are added to its email database. Lotus Rescue does not sell, rent, loan, trade, or lease the addresses on our lists to anyone.


Cookie Policy

  1. Cookies are pieces of electronic information which will be sent by Lotus Rescue when a user visits the website. These will be placed in the hard disk of the user’s computer and enable Lotus Rescue to recognize the user when he/she visits the website again.

  2. The user can configure his/her browser so that it responds to cookies the way he/she deems fit. For example, you make want to accept all cookies, reject them all or get notified when a cookie is sent. The users may check their browser’s settings to modify cookie behaviour as per individual behaviour.

  3. If a user disables the use of cookies on the web browser, or removes or rejects specific cookies from Lotus Rescue’s website or linked sites then he/she may not be able to use the website as it is intended.


Payment Gateway

  1. Lotus Rescue uses Instamojo – a well-recognized and proven technology for payments.

  2. Instamojo is a PCI-DSS compliant online payment gateway environment with 128-bit encryption and RBI regulations compliant.


External Web Services

  1. Lotus Rescue uses a number of external web services on its site to display content within its web pages. For example, to display news feed it uses Facebook. As with the social media buttons, Lotus Rescue cannot prevent these sites, or external domains, from collecting information on the user’s consumption of the content embedded on its site.

  2. The Lotus Rescue website contains links to other websites for the benefit of its visitors. This Privacy Policy does not apply to such other websites.

  3. Lotus Rescue is not expressly or impliedly responsible for, or liable to any loss or damage caused to a user by the collection, use and retention of Personal Information by such website in any manner whatsoever. It is important that the users review the privacy policies of all websites they visit before disclosing any information to such websites.


Changes to Privacy Policy

  1. As and when the need arises, Lotus Rescue may alter its privacy policy in accordance with the latest technology and trends. Changes will be displayed on this page prominently. The users may reach out to Lotus Rescue if they have any queries about any changes made to its practices.

  2. If you have any questions at all about Lotus Rescue’s privacy policy, please write to us at:


Refund and Cancellation Policy

We make public our policy on refund and cancellation of donations received for the social cause on payment gateway as under:-

  1. No refund/cancellation for the donated amount by any donor will not be entertained, the online donations through the online payment gateway.

  2. No cash or refund of money will be allowed.

  3. Once received, the donation for a cause will not be refunded to the donor. No cancellation to be made. The donation will be used for the community development, children education or women’s empowerment.

Terms and Conditions

Use of this site is provided by LOTUS RESCUE subject to the following Terms and Conditions:

LOTUS RESCUE reserves the rights to change these terms and conditions at any time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified. You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights, or restrict, or inhibit the use and enjoyment of the site by any third party.

This site and the information, names, images, pictures, logos regarding or relating to LOTUS RESCUE are provided “as is” without any representation or endorsement made and without warranty of any kind whether express or implied. In no event will LOTUS RESCUE be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from the use or in connection with such use or loss of use of the site, whether in contract or in negligence.

LOTUS RESCUE does not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy and reliability of the materials.

Copyright restrictions:

Commercial use or publication of all or any item displayed is strictly prohibited without prior authorization from LOTUS RESCUE. Nothing contained herein shall be construed as conferring any license by LOTUS RESCUE to use any item displayed.

Documents may be copied for personal use only on the condition that copyright and source indications are also copied, no modifications are made and the document is copied entirely. However, some documents and photos have been published on this site with the permission of the relevant copyright owners (who are not LOTUS RESCUE). All rights are reserved on these documents and permission to copy them must be requested from the copyright owners (the sources are indicated within these documents/photographs).

LOTUS RESCUE takes no responsibility for the content of external Internet sites. Other websites that we link to are owned and operated by third parties and LOTUS RESCUE has no control over them. The fact that we include links to other websites does not mean that LOTUS RESCUE approves of or endorses any other third party website or the content of that website. We accept no liability for any statements, information, products or services that are published on or are accessible through any websites owned or operated by third parties.

Any communication or material that you transmit to, or post on, any public area of the site including any data, questions, comments, suggestions, or the like, is, and will be treated as, non-confidential and non-proprietary information. If there is any conflict between these terms and conditions and rules and/or specific terms of use appearing on this site relating to specific material then the latter shall prevail.

These terms and conditions shall be governed and construed in accordance with the laws of India.

If these terms and conditions are not accepted in full, the use of this site must be terminated immediately.

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